Complete Protection Plan is active for 2 Years from the plan purchase date.- What's covered - Accidental damage, Surge protection Electrical failures covered under original manufacturers warranty- Acko Complete Protection plans are only valid when purchased together with eligible new electronic products purchased on Amazon.- Wear and tear, theft, accessories, intentional damages and brand warranty exclusions are not covered; plan is not valid if purchased standalone.- How to claim: Option A: Go to Acko.com >> Enter your mobile number >> file claim.. Option B: C: Download Acko mobile app >> Enter your mobile number >> file claim. Option C: Go to Your Orders on Amazon app >> Get Product Support >> Schedule a repair.