26 Nov 2025
ONDC • Insight
ONDC Order Tracking: How ZillyBuy Keeps Your Orders Transparent
Understand how ONDC order status, shipping and delivery tracking works inside the ZillyBuy buyer app.
26 Nov 2025~5–7 min read
How order tracking works in ONDC
When you place an order through an ONDC buyer app like ZillyBuy, the order is shared with the selected seller and logistics provider on the open network.
Order journey on ZillyBuy
- Order placed: You receive an ONDC order ID and ZillyBuy confirmation.
- Seller confirmation: Seller accepts and prepares your order.
- Shipped: Logistics partner picks up and starts the delivery.
- Delivered: Order marked as completed and invoice is available.
Inside ZillyBuy, buyers can see live updates, expected delivery date and support options if something goes wrong.