FAQ’S
Can I receive my order before the expected delivery date?
At Zillybuy, we always try our best to deliver your order as quickly as possible.
Typically, orders are delivered within 8–12 working days from the date of purchase. Once
shipped, your parcel usually arrives within 24–48 hours. While early delivery isn’t guaranteed,
we’ll do our best whenever possible.
If the customer isn’t available at the given address, can the product delivery be delayed?
After shipping, No. But while we confirm your order before shipping, you can request to
delay or reschedule the delivery.
What if the product I ordered is out of stock? Will I get a replacement?
If the item is out of stock, we’ll contact you via WhatsApp and share available
alternatives. You can choose a replacement product that suits your needs.
How can I check my order status?
You can track your order anytime by visiting Zillybuy’s website. Just enter your email ID
and order ID. For quick updates, you can also contact our WhatsApp support.
How do I cancel my order?
To cancel your order, simply message us on Zillybuy’s WhatsApp support with your
order details. Our team will assist you with the cancellation process.
How can I return/exchange/refund ?
You can contact us for return/exchange/refund on our whatsapp support through
Zillybuy’s website.
Do you accept Cash on Delivery (COD)?
Yes, we accept Cash on Delivery Pan India.
What is the shipping and delivery cost for Zillybuy orders?
We charge ₹80, which includes both shipping and delivery costs for all orders. No
hidden fees – just simple and transparent pricing.
Are the products on Zillybuy original and verified?
Yes, all products listed on Zillybuy are handpicked, verified for quality, and sourced
from trusted suppliers to ensure you receive the best.
